Privacy & cookie policy
This notice describes how personal data is processed on ingrossocellulari.com under EU Regulation 2016/679 (GDPR) and applicable Italian privacy law.
It applies to all users of the Site. Unless otherwise stated, processing is carried out by Informatica e Telefonia S.r.l..
Data controller
The controller is Informatica e Telefonia S.r.l., operating in Naples and Rome, VAT 14721321009. Processing is performed by authorized staff or appointed processors in compliance with applicable law.
Data collected and purposes
Browsing the Site alone does not necessarily involve collection of identifying personal data, except navigation data described below.
Data collected through registration, orders, contacts or newsletter may include: name, company name, VAT number, email, phone, shipping/billing address and order-related data.
Purposes include account and order management, customer support via WhatsApp, email or the WhatsForm contact form (which sends the submitted details to our business WhatsApp number from the requester’s number), newsletter (with consent), and legal/tax obligations.
Legal basis and consent
Contractual processing is based on performance of the commercial relationship. Newsletter and promotional communications require explicit consent, revocable at any time via unsubscribe link or by writing to info@ingrossocellulari.com.
Retention and disclosure
Data is retained as long as necessary for the stated purposes and legal obligations. It is not sold to third parties except technical providers (hosting, courier, email) appointed as processors, or when required by law.
Navigation data
IT systems acquire data transmitted implicitly when using Internet protocols (IP addresses, URI, request time, user agent, etc.) used in aggregate for anonymous statistics and Site security.
Cookies
The Site uses cookies and similar tools. On first visit a banner allows you to accept all cookies, reject non-essential ones, or customize preferences. Consent can be changed anytime via the «Manage cookie preferences» link in the footer.
Cookie types
- Technical/necessary: required for Site operation, cart and login.
- Preference: store choices such as language.
- Analytics: only with consent, anonymous aggregate statistics.
For details or to exercise your rights (access, rectification, erasure, restriction, portability, objection), contact info@ingrossocellulari.com. You may lodge a complaint with the Italian Data Protection Authority.